Reply To: Plug in Update Issue

12/18/2015 at 9:29 am #358552
Steven Zahm
Keymaster

@ Jessica

re: I’m continuously having an issue updating the plug in.

This is a WordPress error and could mean several things — WordPress could not download it, WordPress could not unzip it or WordPress could not delete the old versions files. I would need to know the exact error message to give advice.

To get more meaningful error messages, go to the WordPress Updates admin page. You can get there by hovering your mouse over the Dashboard icon right below the “W” icon. There will be an Upgrades page, click it.

On the Upgrades page add a check next to Connections and click the Update Plugins button.

This will output a bunch of messages when Connections is being updated, please copy them and paste them in your reply.

re: I’m also having an issue adding new entries, but I read that there’s an update being released tomorrow that will resolve, correct?

Version 8.5.6, the current released version already contains the fix for WordPress 4.4.