Reply To: I must be missing something? Best Practice

10/30/2015 at 4:04 pm #352681
Roland
Participant

Hello Steven

(and I am happy for you to make my response private)

I am well aware that Connections Pro is going to be my best shot at getting a useful directory service going however ‘I feel’, it remains quite confusing for a new user for example I purchased a number of products and packs but I can not not find the Widget for the Limited Directory Listing anywhere?

I checked my License and noticed that many of them had not been activated? How can I use a product for 2 years and then discover that some of them remain unactivated?

If there had been a “Get Started With Connections” Guide this might not have happened, one has to discover things as you travel along, and I readily admit that you excellent have documentation available, but it’s all in bits and pieces, and one has to search to find them there is no ‘Single Guide’ to the different options available.

Surely there should be 20 step guide,

1) Install …
1a) Licensing .. you activate here ( and if you go to the website you can see which are not activated).

2) Select a Template

cMap will give you .. (and has two images, only one is displayed)
Default will give you …

3) hey you don’t need the image you can use Siteshot and get a snapshot

Site shot has the following options …

here is an example using [shortcode]

<picture>

4) Some People like to see the listings to appear in your page or post … this is how you do that,

… here is a demo site …

here is an example using [shortcode]

<picture>

5) Some people like to see the listing appear in the sidebar … this is how you do that.

… here is a demo site…

here is an example using [shortcode]

<picture>

6) .
7) .
8) ..

…. by now the reader/ buyer would have understood all the amazing features and potential and would be well on their way to a decent directory installation and configuration.

I feel that a ‘Get Started Guide’ would go a very long way to reducing the number or support requests put forward.

I do respect that the level of support you provide is excellent, (and I am happy for you to make my response private) – I feel frustrated by how difficult it is to configure due to needing trawl through loads of help information before finding the gems.

kind regards
Roly