04/13/2015 at 3:32 pm
#331235
Keymaster
@ cheryl
If you are copy/pasting make sure you only do it while on the Text tab of the post editor, never, on the Visual tab because that will also paste the underlying HTML from the page source from where you copied the text. This extra HTML will break the WordPress shortcode parser.
Switch the posted editor to the Text tab and remove any HTML that may have been pasted in and around the shortcode and its options. This isn’t a Connections limitation or bug, it is just how the post editor works.
Put another way, when on the Text tab, make sure the shortcode looks exactly like the one I gave your.
