04/08/2015 at 3:44 pm
#330989
Keymaster
@ Doug
It’s very difficult to tell from the screenshot since only one of them is open so I can see the org name but my guess is it probably sorting by org just fine. It you expected the changing of the order to change the entry name, no, that will not change. From the screenshot it appears you have entries as Individuals sort by the org field. If you want the list to show the org name, you need to change the entry type (for each) to Organization and then move the person name to the Contact Name fields. Then you would remove the order by org shortcode option since you’ll want the list to be ordered by alpha.
Hope that helps!
