Steven Zahm@ Shonna
That seems to indicate that WordPress did not fully install Connections. The only real solution is to deactivate and delete Connections and try installing it again. If WP fails to do that, use your web host’s file manage in their control panel to delete the following folder:
../wp-content/plugins/connections/
If WP fails to install fully again, download the install zip from wp.org. Unzip it on your desktop and use FTP to copy to the ../wp-content/plugins/connections/ folder.
Now, if WP is having trouble installing, the source of the issue is likely the resources allocated to PHP. I would suggest following these tutorials:
I would also check to make sure your site is not “full”. Many web host do limit the file storage limit you are permitted to use.
Lastly, I would check the PHP version use to run your site. I highly recommend PHP version 7.1. It runs WP much faster while being far more resource efficient. Many web hosts allow you to choose the PHP version to run in their control panel.
I hope this helps, let me know.