[Steven Zahm]

@ Etienne

The issue is with the source CSV file, not the import process.

Please see requirement #3 of the CSV file requirements and tip #2 in the Tips. And here’s the link to a FAQ about extended characters and how to properly encode the file using Windows Notepad.

These will explain basics of what going on and how to fix the file so it can be properly imporated.

I hope this helps, let me know.