[Steven Zahm]

@ Steven

RE: When we matched up the table names, and the items in the directory all appeared

Yeah, the actual number of tables and their names have not changed in quite a long time. The core entry table and the addresses table has had columns added. So basically when I get one of these support forum help requests, I log in to their site, see which table columns are missing and set the db version to one version less than when the missing column was added. That triggers the upgrade routine and all is well. It’s a simple fix but would be hard to walk someone thru.

Hope that helps!