Reply To: Update Error

04/06/2017 at 4:40 pm #419205
Steven Zahm
Keymaster

@ Elizabeth

This is a WordPress error, not a Connections error. WordPress is unable to download the update. Or it is, but is unable to save it without corruption.

You can manually update by deactivating and deleting the existing version. Then reinstall it as you origina did. Your data and settings are safe. YOu can find you downloads on your purchase history page under the Downloads tab.

Hope this helps, let me know.