Reply To: PHP Fatal error with Circled template

03/10/2017 at 12:00 pm #415133
Steven Zahm
Keymaster

@ Global Cultura

re: I can’t change theme or disable plugins because is a multisite production.

Well, that is unfortunate because it is almost definitely caused by another plugin running the WP shortcodes API in the admin which should not be done because the WordPress shortcode API was not designed to be used in the admin. The cnSEO is only loaded in the frontend which is why you see this error in the admin page. The shortcode needs access to cnSEO. The template in use would not affect when cnSEO is loaded.

I only see two paths forward…

  1. Temporarily deactivate Connections so you can edit your page.
  2. Give me a super admin login so I can make small hack to Connections on your site so cnSEO can be loaded in the admin. The login details can be posted here as a private reply.