10/31/2016 at 11:04 am
#398076
Keymaster
I highly recommend reading both the CSV File Requirements and Tips sections in the documentation. If all points are followed it nearly always resolves import issue.
The issue in the other thread no longer applies because imports are handled completely differently now. One thing I highly suggest, is making sure you have upgraded to the latest version if you have not already.
Hope this helps, let me know.