[Steven Zahm]

@ Oleg

This generally only ever happens when another plugin or the theme causes a fatal javascript error on the page (most common) or the javascript for the Form is not being loaded on the site (rare).

YOu can see if there is an error on the page by visiting the page in Chrome. Once on the page hit the F12 key and then click the Console tab. All the page errors will be listed here.

Generally you can figure out the source of the error, unlikely it’s Connections.

If you give me access, I can take a look. details can be posted here as a private reply.