05/02/2016 at 5:49 pm #375009
Sorry, to hear you are having trouble. To assist I’ll need a few more details.
- Which Wp version do you have installed?
- Which version of Connections is installed?
- Which version of Link do you have installed?
- Can you confirm that the Link extension is activated?
- Do you have any membership type plugins installed? If so, which one?
- Do you have any frontend login or login redirect type of plugins installed? If so, which ones?
- How have you confirmed that users are not being linked? Can you give me the step by step process of our testing?