Reply To: Plugin issue

04/20/2016 at 11:53 am #373466
Steven Zahm
Keymaster

@ Jade

re: Destination folder already exists.

That error is from WordPress. What you need to do is login to your site with FTP and navigate to this folder: ../wp-content/plugins/. In this folder you will find a folder named connections. Delete that folder. WordPress will now allow you to reinstall Connections.

Hope that helps, let me know!