Reply To: Error: Could not insert term into the database

10/23/2015 at 10:39 am #351534
Steven Zahm
Keymaster

@ Emily

There could be many reasons for this:

  • WordPress was unable to write it to the table for the categories.
  • The category you are adding already exists in the parent category it is being added.
  • It is a duplicate category.

So, when you say you are not able to create categories. Does this mean you can not add additional categories to the “Uncategorized” category?

If that is the case, my best guess is that the table could not be created when Connections was installed or the table was created but does not have write permissions.

With that info, is that something you can check? If you do not know how, I can take a look but I will need a temp WP admin login as well as access to the web host control panel so I can look at the database using the phpMyAdmin tool.