@ kkthompson
When that error happens that means it is an edge case type of issue. Not having access will make this bit more difficult to troubleshoot.
The first thing, I’ll need a screenshot of the System widget on the Connections : Dashboard admin page.
Open the Connections : Manage admin page that has the error. Hit Ctrl+U to view that page source. Save the page source as a txt file. I’ll need a copy of that file.
Lastly, on line 1509 of this file:
../wp-content/plugins/connections/includes/image/class.image.php
Add this:
var_dump( $img_path );var_dump( file_exists( $img_path ) );
This will cause quite a bit of error code text to show on the page. I’ll need a copy of error code text it displays. After you’ve copied the text, you can remove the code.
Oh…
When you add/update plugins, does WordPress prompt you for the FTP use/pass?
Can you upload images to the WordPress Media Library without an errors?