Reply To: I can't no longer insert phone numbers

01/27/2015 at 9:20 am #317247
Steven Zahm
Keymaster

@ Solveg

I’m guessing you mean when you click on the “Add Address” button, nothing happens. The same for the phone and email and such. Correct?

First, try forces refreshing your web browser. Or try visiting the admin page with a private browsing window. The reason … to make sure they latest version of the javascript for Connections is cached by the browser.

If that does not work…

The reason is nearly always the fault of a fatal error in the javascript in another plugin or the theme. Have you made any other updates recently?

You can view any of these possible fatal errors by loading the page in Chrome and hit the F12 key. The errors, if there are any, will be listed under the Console tab. Do you see any errors listed?