@ Paul
You can use either the str_***** shortcode options or the Say What? plugin. Both options work great. Which should you depends on the scope of the change you want to make.
Use the Say What? plugin to change the text throughout all of Connections. Use the str_***** shortcode options to change them only in that specific instance of the shortcode.
This give you pretty good amount of flexibility because you can use Say What? to globally change the label and then still use the str_***** shortcode option to override the override label in that one shortcode instance. Pretty neat!
To use Say What, make sure you’re using the exact label otherwise it will not work. For Work Phone the original text you should enter in Say What? should be exactly Work Phone and Cell Phone the exact text would be Cell Phone. When you enter the text domain, it must be connections, not Connections. Capitalization is extremely important.
The most common reason the shortcode option do not work is because they were copy/pasted from the web page in to the WordPress Visual editor. When this is done, the HTML is also pasted which breaks WordPress’s ability to properly parse the options.
To fix this, edit the page, switch the post editor to the Text tab and remove any HTML tags from within and around the shortcode and it options.
Hope that helps!
