[Steven Zahm]

@ gary927

Edit the page where you inserted the [connections] shortcode, click the Text tab in the upper right corner of the post editor. Remove the <code> and/ <pre> tags from around the shortcode. If there are none, ensure when pasting the text, you are pasting with in to the Text tab of the bio/notes field. For entries having this issue, switch to the Text tab and make sure there are no <code> and/ <pre> tags.

If you’ve checked all those and they’re fine … then it is being caused by CSS from the theme or another plugin. Without a link to the directory there’s no way I’ll being able to tell you what the fix would be because it is not originating from Connections.

I hope this helps, let me know!