04/10/2019 at 8:31 am
#489434
Keymaster
@ Anita
After reviewing your site I think this is because you’re actually using the Profile template to display the single entry and not the Circled template.
I suspect you many have enabled the Single Entry Template option… an advanced option which allows you to mix templates based on entry type. To disable this option:
- Navigate Connections : Settings admin page.
- Click the Display tab.
- Scroll down to the Single Entry section.
- Disable the template option.
- Save the changes.
If this does not resolve the issue, then perhaps the cause could be if you copy pasted the shortcode from the doc page into your page. Doing this can break the ability of WordPress to properly read a shortcode.
Here’s a link to documentation I just recently added which goes into more details about the do and don’t when working with any shortcode, not just Connections:
Hope this helps! Let me know.
