Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
03/19/2019 at 7:39 pm #487520
Yes, that is the one. It looks like the process use to migrate the Connections data created the table but it did not import the data. Fro the screenshot, I would expect the entry data to be displayed and it is empty. If there was data, tere would be table shown with that data. Click on the links table, that data appeared to import migrate and there is data.
If you still have access to the old database, you should be able to export the data and import it.03/19/2019 at 8:20 pm #487524BobParticipant
Thank you for your help. I do have access to the old database. Last question (hopefully): Do I need to export each table or just the main one? Do I export as SQL database?
Bob03/20/2019 at 8:52 am #487567
Yes, I would export the table as an SQL file. Before you export the table, disabled the FULLTEXT support on the Connections : Settings admin page under the Search tab.
After you import the SQL file into the new database, you’ll have to delete the existing table and then rename the imported table to match the table you’re just delete.
Since one table do not migrate, I would match show the number of rows in of the additional support table match and do those too if they do not.
Hope this helps! Let me know how it goes.03/20/2019 at 11:20 pm #487621BobParticipant
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Your steps worked and our referral directory is back up and running! Can’t say enough how much your support saved us.
Thanks again, and mark this solved!
Bob03/21/2019 at 8:47 am #487664
Glad I could help!
If you have a moment, I would truly appreciate a review as they really do make a difference.
Thanks in advance for your time!
You cannot reply to this support topic. Please open your own support topic.