Images not Loading

Images in manage Connections are gone. I remove the image then again upload. The image is visible in edit mode but not in manage mode.
I just update WordPress 3

29 Responses to Images not Loading

  • Steven Zahm

    Can you please provide a link to you directory. It is likely a JavaScript error cause by another plugin.

  • Ty

    I just bought the cMap template. I can see images in profile (logo and picture) but they are not displaying on the site. Could you please let me know what to do? Thank you.

    • Steven Zahm

      @Ty

      I just replied to your help desk ticket.

    • Thang

      I am having the same problem. Did you figure out the solution?

      • Steven Zahm

        @Thang

        Please provide a link to your directory. The issue is nearly 100% related to JavaScript errors in other plugins or the wp_footer() function missing from the theme’s footer.php file.

  • Gerard Elshout

    Can you say the plugin is caused the problem.
    Strange enough everything was worked fine. No other plugin were installed. Then I update and the problem was there. So with all respect i am wondering if it is the cause of another plugin. Because why it was not before.
    I bought 2 other templates and i want it to work.
    Please help us, because i saw i am not alone.

    regards G Elshout

    • Steven Zahm

      @Gerard

      The newer version of Connections uses a bit of JavaScript to load the images. This was done to improve page loading speed for longer lists. So, even though no plugins had been installed after the update you may still experience this issue. Like I said, to date, nearly 100% of the issues were related to errors in other plugins JavaScript or the theme missing the wp_footer() function in the footer.php file.

      I you provide the link to your directory, I can take a quick look.

  • Heidi Faith

    I edited the theme to versus but still having no loading on images.

    • Steven Zahm

      @Heidi

      I’m sorry, but could you clarify your comment?

    • Steven Zahm

      @Heidi

      I was just at fieldhockeyusa.org and found where Connections is in use. It seems the theme is missing the wp_footer() template tag.

      • Heidi Faith

        Are you saying I need to replace:” ?” in the theme files? Or add the wp_footer() tag?

        I have not changed the theme files and the images were working before.
        Thanks,
        Heidi

        • Steven Zahm

          @Heidi

          I believe you need to add the wp_footer() template tag.

          One of the differences between the 0.7.1.x version and the 0.7.2.x version is the way the images are loaded.

  • Diana

    I have inserted the wp_footer() tag? into my theme. I deactivated/excluded all plugins with known conflicts (in fact I deactivated all other plugins as a test) and I have re-activated the Market template and gone back to CMap – all to no avail? My maps, images, bios and notes still don’t load. Is there anything else that you suggest or should I just abandon hope that this plugin will work.
    -Diana
    p.s. prior to installing cmap my Market template was working just fine.

    • Steven Zahm

      @Diana

      Since Market work fine… sounds link a browser cache issue. Did you try force refreshing the browser cache or browsing the site in a private browseing window?

  • Diana

    I cleared the cache for Chrome and Firefox, but I still can’t see my images, bios, notes or maps. If it matter at all, my links to websites work just fine.
    -Diana

    • Steven Zahm

      The issue is with the theme’s javascript. Here’s a soltuion that should work:

      // The error is on line 55.
// Put this right above line 55 ... do not delete what is on line 54, add a new line right above 55.
 
if($().supersubs) {
 
// And put this on line 67
 
};
 
// Again, don't delete line 67 add a new line.
// Hope that makes sense.
 
// Here's the complete section:
 
    if($().supersubs) {
 
    $("ul.sf-menu").supersubs({
	minWidth:    12,   // minimum width of sub-menus in em units
	maxWidth:    15,   // maximum width of sub-menus in em units
	extraWidth:  1     // extra width can ensure lines don't sometimes turn over
			   // due to slight rounding differences and font-family
    }).superfish({	   // call supersubs first, then superfish, so that subs are not display:none when measuring. Call before initialising containing tabs for same reason.
	delay:       700,  // the delay in milliseconds that the mouse can remain outside a submenu without it closing
	animation:   {opacity:'show',height:'show'},  // fade-in and slide-down animation 
	speed:       'normal',
	autoArrows:  showAutoArrows,
	dropShadows: showDropShadows
    });
 
 
    };
  • mel

    Hi there.
    I am experiencing the same problem with my website.
    The images for “connections” will not load. It just shows the little “loading” wheel, but the images won’t display.

    I have recently updated the plugin.
    (I have not recently installed any other plugins)

    I have also tried viewing the site in a private browser window, but still the images will not load.

    PLease can someone assist me :)

    Thank you

    • Steven Zahm

      @mel

      Can you please share a link to your directory so I can take a look?

  • Walter French

    Hi Steve,
    I am having the same issue. Intermediately displaying the image, most of the time, loading icon in image frame.
    Where do you insert the wp_footer() line? Can you please details what exact changes to be made and to which files, I cannot follow the examples above.
    I have tried insert it into the footer.php file, and i get an error.
    Website is not live yet, I’m am running it in a local environment so cannot provide a link.

    • Steven Zahm

      @Walter French

      First, are you certain the wp_footer() is the cause? Can you share a link to you directory so I can take a look? Looking at the code you posted [removed] it’s hard to tell where this should go if it is indeed missing, you may have to seek advise from the theme dev.

  • Keyur Amin

    Hi

    I have similar problem like others … image wheel just rotating indefinitely and not loading the image at all.

    The directory link is http://www.entrepreneurnetworkinggroup.com/directory/

    Am using panoramica theme from CPOthemes.

    I would appreciate your kind help to get me sorted on this one.

    • Steven Zahm

      @Keyur Amin

      It seems the plugin ViperBar is causing a fatal JavaScript error. Please try deactivating that plugin and force refreshing the browser.

      • Keyur Amin

        Yes, it worked.

        Thanks a ton buddy.

        But just a thought, in case if I may need to use ViperBar, then is there any workaround, some code change that can manage to make both plugins to work efficiently!

        • Steven Zahm

          @Keyur Amin

          I can’t remember what the actual JavaScript error was. I sure it would probably be a simple fix, usually is. But I couldn’t tell you what it is without looksing the error again.

          • Keyur Amin

            No probs. Thanks for taking your time to sort me out. I really appreciate.

  • Spencer

    Hi Steven, awesome job with the plugin! I’m using this on one of my other sites and it works perfectly however on my other site I’m having an issue with the photos not displaying and am just getting the loading wheel. wp_footer() seems to be in place and I’m not using any of the plugins listed in the FAQ section.

    A page from my directory is http://homecupcakebusiness.co.uk/lancashire-cupcake-businesses/

    Any help would be greatly appreciated :)

  • Spencer

    Hi Steven, seems I’ve sorted it. I spoke to my hosting company and they told me to put a # infront of Options -Indexes in the .htaccess file in wp-content/connection_images/

    Doing this has solved the problem just incase anyone else has this issue.

  • Sara

    Hi Steven, I like your Connections Business Directory plugin a lot. Unfortunately, I am facing the same issue: images are not loading.

    My directory link is http://rauc.ch/mitglieder/

    Can you help solving the problem? Would be highly appreciated.

    Cheers,
    Sara

    • Steven Zahm

      @Sara

      In the ../wp-content/connection_images/ folder, try deleting the .htaccess file.